Dedicated Driver Operations Senior Coordinator
New
A
AirspaceLogistics, Freight Forwarding
Remote, US, cross-timezone team environmentFull-TimeSenior
Salary$65,000-$75,000/yr + 10% Bonus
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Job Details
- Experience
- 3+ years
- Required Skills
- SalesforceProcess improvement
Requirements
- 3+ years of experience in an administrative, coordinator, or operations support role.
- Experience supporting recruiting, training, or field management functions is preferred.
- Strong attention to detail for managing schedules, records, and performance data.
- Comfortable working in Salesforce (SFDC), an ATS, or an LMS.
- Excellent written communication skills with ability to summarize data clearly.
- Proactive, self-directed communication style.
- Demonstrated ability to manage complex caseloads with minimal oversight.
- Experience mentoring or supporting the ramp-up of junior team members.
- Track record of identifying and improving administrative or documentation processes.
- Ability to exercise independent judgment on ambiguous cases.
Responsibilities
- Coordinate interview scheduling and candidate pipeline logistics, maintaining accurate candidate records.
- Support Talent Acquisition Specialists with candidate screening and interview panels.
- Verify new driver account setup and onboarding requirements prior to start dates.
- Track and maintain driver performance metrics and department reports, identifying trends.
- Manage documentation storage and ensure consistent naming conventions across records.
- Monitor live Dedicated Driver orders and app milestones in real time for accuracy.
- Support onboarding and training for new Operations Coordinators on documentation workflows.
- Draft and distribute mass communications to drivers as needed.
- Serve as an escalation point for complex scheduling or documentation cases.
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