Team Lead Insurance Authorization Specialist

J
JobgetherHealthcare
Based in United StatesFull-TimeLead
Salary not disclosed
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Job Details

Experience
3–4 years of experience working in a medical environment with a high school diploma, or 2 years with an Associate’s degree.
Required Skills
Microsoft Office

Requirements

  • High school diploma or equivalent with 3–4 years of experience in a medical environment (or Associate's degree with 2+ years).
  • 3–4 years of experience with medical terminology.
  • Knowledge of ICD-10 and CPT coding.
  • Strong understanding of insurance authorization processes, guidelines, and third-party payer practices.
  • Proficiency with Microsoft Office applications.
  • Excellent written and verbal communication skills.
  • Ability to prioritize competing responsibilities and manage a high-volume workload.
  • Proven capability to direct others' activities and manage multiple tasks simultaneously.
  • Strong interpersonal skills and ability to resolve team and operational concerns.
  • Comfortable working in a fast-paced environment with shifting priorities.

Responsibilities

  • Serve as the initial point of contact for questions and issues related to insurance authorization activities.
  • Oversee daily operations and allocate workload among team members based on volume and priorities.
  • Ensure patient visits and procedures receive required authorization before services are rendered.
  • Review authorization denials, identify trends, and implement process improvements to support revenue optimization.
  • Train, coach, mentor, and support insurance authorization specialists.
  • Review team members’ work to ensure accuracy, compliance, and consistency.
  • Act as a point of contact for clinical nursing teams to resolve urgent or complex authorization cases.
  • Establish clear team goals, delegate responsibilities, and monitor performance against expectations.
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