Employee Benefits Account Manager
New
H
HigginbothamInsurance and Financial Services
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3-5 years
- Required Skills
- Customer serviceAccount Management
Requirements
- 3-5 years of Life & Health customer service experience.
- Must hold a General Lines - Life, Accident, Health and HMO license.
- Ability to coordinate workflow with sales teams and service providers.
- Strong communication skills for interacting with clients, carriers, and third-party vendors.
- Ability to manage renewal processes and client recommendations.
- Experience planning and conducting group meetings and enrollments.
- Ability to lift 25 pounds.
- Capability to perform repetitive tasks such as keyboarding and document review.
Responsibilities
- Service assigned client base to establish rapport for in-depth client relationship.
- Coordinate workflow with assigned client service representative for clients and carriers.
- Coordinate bid process for existing clients for supplemental and group health products.
- Meet with clients for renewal process and make recommendations.
- Act as a liaison between the client and third-party vendors.
- Coordinate management of client accounts with HPS account team.
- Prepare group meeting and enrollment materials.
- Plan, coordinate and conduct group meetings and employee enrollments.
- Effect changes in benefit plans as needed by client.
- Troubleshoot and resolve escalated issues such as claims and eligibility.
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