Strategic Account Manager
New
A
AssessFirstSaaS Talent Intelligence
United KingdomFull-TimeSenior
Salary£55k base, £80k OTE (uncapped)
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Job Details
- Required Skills
- Account ManagementCRM
Requirements
- Experience managing and growing Enterprise SaaS accounts.
- A strong track record of renewal, retention and expansion.
- Confidence engaging senior stakeholders and executive buyers.
- Strategic commercial thinking and excellent account planning skills.
- Experience working cross-functionally with Customer Success, Product and Marketing.
- Strong CRM and forecasting discipline.
Responsibilities
- Own and grow a portfolio of enterprise customers.
- Develop strategic account plans and drive Net Revenue Retention.
- Build relationships with senior HR and business leaders.
- Lead Executive and Quarterly Business Reviews.
- Identify expansion, cross-sell and upsell opportunities.
- Negotiate renewals and multi-year partnerships.
- Partner with Customer Success to maximise customer outcomes.
- Work with Marketing to create customer advocacy, case studies and thought leadership.
- Maintain accurate forecasting and CRM discipline.
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