Legacy Account Manager
New
A
AI AcquisitionBusiness Consulting
United States. United Kingdom. Spain. Germany. Istanbul, İstanbul, Turkey. South AfricaContractMiddle
Salary not disclosed
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Job Details
- Languages
- Native or near-native English fluency
- Required Skills
- Lead GenerationCustomer SuccessAccount Management
Requirements
- Native or near-native English fluency.
- Proven experience as a CSM, account manager, or business consultant advising on business growth.
- Understanding of lead generation, sales funnels, cold email, and LinkedIn outreach mechanics.
- Demonstrated history of managing client portfolios with responsibility for retention and expansion.
- Comfort and experience with difficult conversations and providing honest feedback.
- Strong problem-solving skills with a proactive approach to issue resolution.
- Ability to quickly master product knowledge, internal processes, and client journeys.
- Proficiency with or willingness to learn AI tools for business workflows.
Responsibilities
- Manage an established portfolio of legacy clients across various stages of maturity.
- Conduct regular check-ins, growth workshops, and strategic business consulting sessions.
- Drive client retention by proactively identifying risks and resolving issues.
- Advise clients on offer framing, lead generation, sales funnels, and business scaling.
- Identify and position upsell opportunities based on client readiness.
- Coordinate cross-functionally with onboarding, deliverables, and office hours teams.
- Maintain thorough documentation of all client interactions, decisions, and next steps.
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