Regional Vice President of Service - EAST
J
JobgetherHVAC/R
Remote position based in the U.S. Eastern time zone., Eastern time zoneFull-TimeVp
SalaryCompetitive annual compensation of $250,000–$300,000 plus bonus.
Apply NowOpens the employer's application page
Job Details
- Required Skills
- LeadershipOperations ManagementMicrosoft Office
Requirements
- Bachelor’s degree in Engineering, Business Administration, Operations Management, or a related field preferred.
- MBA or other advanced business degree strongly preferred.
- Extensive leadership experience managing large-scale service operations across multiple states or regions.
- Proven experience leading leaders, including Regional Directors and senior operational management teams.
- Demonstrated success improving operational performance, financial results, and organizational growth within a service-based business.
- Strong executive presence with the ability to influence senior executives, customers, and cross-functional stakeholders.
- Deep understanding of service operations, field service management, labor planning, and operational scalability.
- Significant experience with P&L ownership and the interpretation of financial and operational performance metrics.
- Proven ability to lead organizational change, continuous improvement, and operational transformation initiatives.
- Strong customer relationship management skills, including experience with large or strategic accounts.
- Knowledge of current and emerging HVAC/R, refrigeration, and related service technologies.
- Valid driver’s license and good driving record.
- Willingness and ability to travel frequently, including overnight travel.
Responsibilities
- Champion a strong safety culture across the region, ensuring compliance with safety policies, procedures, and applicable regulations.
- Develop and execute regional strategies that support revenue growth, profitability, customer retention, and operational excellence.
- Lead and provide strategic direction to Regional Directors, Service Managers, and senior operational leaders across multiple branches and markets.
- Establish and monitor key financial and operational metrics, including revenue, gross margin, EBITDA, labor productivity, customer satisfaction, and operational efficiency.
- Lead regional forecasting, workforce planning, and resource allocation to support current and future business requirements.
- Identify opportunities to expand into underserved markets, strategic verticals, and new customer offerings.
- Partner with Sales and Business Development leaders on revenue growth initiatives and strategic account development.
- Build and maintain executive-level customer relationships while ensuring consistently high service quality and customer satisfaction.
- Oversee escalation management for critical customer, operational, and employee-related issues.
- Drive continuous improvement, operational standardization, and scalable processes across the region.
View Full Description & ApplyYou'll be redirected to the employer's site
