Senior Professional Service Consultant

Abnormal AICybersecurity SaaS

Remote - USAFull-TimeSenior

Salary$124,700 — $179,300 USD

Apply NowOpens the employer's application page

Job Details

BS/BA degree
5-7 years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations
Experience with enterprise mail flow integration and migration projects, including exposure to SEG decommissioning
Strong knowledge of enterprise mail flow and architecture: SMTP, MX records, SPF, DKIM, DMARC, and email routing
Understanding of email security, filtering, threat protection, and DLP
Familiarity with compliance frameworks such as SOC 2, HIPAA, and GDPR
Experience leveraging AI platforms such as Glean and Claude
Proficiency in Microsoft 365 and Google Workspace Security, including Defender for Office 365, Exchange Online Protection, ATP, and Google Workspace Security
Experience with email routing through firewalls, proxies, and mail relays

Manage migration projects, ensuring a seamless transition from legacy SEGs to Abnormal Security
Deliver guidance on enterprise mail flow, covering SMTP, MX records, SPF, DKIM, DMARC, and routing across hybrid cloud and on-premise infrastructures
Advise on native security controls in Microsoft 365 and Google Workspace, ensuring seamless replacement of SEG functionality
Provide guidance on email security policies, implementing anti-phishing protections and maintaining compliance with industry regulations
Troubleshoot and resolve mail flow issues, ensuring secure and reliable email delivery post-migration
Apply and provide feedback on SEG displacement methodology and best practices
Collaborate with Engineering, Product, and Customer Success teams to support deployment workflows
Execute project plans, ensuring on-time delivery, scope control, and quality assurance

View Full Description & ApplyYou'll be redirected to the employer's site