Senior Deal Desk Manager
New
R
Raptor TechnologiesSchool safety software
Remote - USFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 10+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, Finance, or a related function, including 3+ years in Deal Desk within B2B SaaS.
- Required Skills
- Project ManagementSalesforce
Requirements
- 10+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, Finance, or a related function.
- 3+ years in Deal Desk within B2B SaaS.
- Demonstrated experience managing complex SaaS transactions including pricing, contracts, and amendments.
- Experience building or significantly scaling a Deal Desk or similar commercial function.
- Strong understanding of SaaS quote-to-cash, pricing, discounting, ARR, and renewals.
- Strong Salesforce experience.
- RevCloud or similar CPQ/deal management experience strongly preferred.
- Proven ability to build structure and scalable processes in an evolving environment.
- Strong project management skills and experience leading cross-functional systems or process implementations.
- Ability to influence stakeholders and drive accountability without direct authority.
Responsibilities
- Build and scale the Deal Desk operating model, including engagement criteria, policies, and approval frameworks.
- Act as the commercial quarterback for complex, strategic, and non-standard transactions.
- Review deal structures, pricing, discounts, and terms against company guidelines.
- Partner with Revenue, Finance, and Customer Success to ensure accurate ARR and commercial data.
- Define business requirements for Deal Desk functionality within Salesforce and RevCloud.
- Support Sales in navigating complex customer procurement requirements and documentation.
- Serve as an escalation point for complex commercial or execution issues requiring cross-functional resolution.
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