Account Manager, ACOs & Medicare Supplement (MediGap) Health Plans
New
C
Ceresti HealthHealthcare Technology
United StatesFull-TimeMiddle
Salary$100,000 – $110,000 / year
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Job Details
- Experience
- 5+ years
- Required Skills
- HubSpotAccount Management
Requirements
- Bachelor’s degree in a related field.
- 5+ years of experience in account management, client success, provider relations, carrier/payer relations, or partnership management within healthcare.
- Direct experience working with ACOs, Medicare Advantage plans, or MediGap carriers.
- Strong understanding of healthcare operations, provider workflows, and population health models.
- Proven ability to manage complex, multi-stakeholder relationships.
- Exceptional communication, organization, and problem-solving skills.
- Experience with CMS models (e.g., GUIDE, MSSP, ACO REACH) is preferred.
- Familiarity with caregiver support or dementia care models is preferred.
- Experience presenting performance data to executive audiences.
- Comfort working in a high-growth, fast-moving startup environment.
- Proficiency with HubSpot is a plus.
Responsibilities
- Serve as the primary account owner for assigned ACO and MediGap carrier partners from post-implementation through steady state.
- Build strong, trusted relationships with ACO leadership, clinical staff, and MediGap product and compliance teams.
- Drive physician awareness and buy-in for Ceresti's caregiver-centric model within ACO networks.
- Monitor and optimize enrollment performance, referral flows, and program utilization.
- Lead recurring business reviews and deliver data-driven performance updates to executive stakeholders.
- Coordinate internal operations, data-sharing workflows, and compliance adherence for partner accounts.
- Enable carrier member services teams to support GUIDE Model enrollment workflows.
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