FinOps Coordinator | Billing
New
J
JobgetherFinance Operations
Based in BrazilFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Portuguese
- Required Skills
- Data AnalysisMicrosoft ExcelReporting
Requirements
- Previous experience in billing, invoicing, accounts receivable, finance operations, or a closely related field.
- Strong attention to detail and a consistent commitment to accuracy in financial and operational transactions.
- Excellent analytical, organizational, and problem-solving skills.
- Ability to prioritize multiple responsibilities, manage deadlines, and maintain quality in a fast-paced environment.
- Strong written and verbal communication skills, with the ability to communicate professionally with customers, vendors, and internal teams.
- Proficiency in Microsoft Excel and familiarity with financial, ERP, or billing systems.
- Experience with reporting, reconciliations, operational metrics, or performance dashboards is preferred.
- Ability to investigate discrepancies, identify root causes, and implement practical solutions.
- Comfortable working independently while contributing effectively within cross-functional and geographically diverse teams.
- Fluency in Portuguese is required; English proficiency is preferred.
- Strong customer-service mindset and commitment to delivering a high-quality experience.
- High level of ownership and accountability, particularly when managing financial accuracy.
Responsibilities
- Process and validate invoices to ensure accuracy, completeness, and timely billing.
- Manage end-to-end billing activities while consistently meeting established service levels and operational deadlines.
- Review billing transactions against contracts, purchase orders, supporting documentation, and service records.
- Coordinate with internal teams, customers, and external vendors to facilitate timely invoice processing and resolve outstanding issues.
- Investigate and resolve billing discrepancies, exceptions, and escalations, ensuring issues are closed promptly and accurately.
- Process billing adjustments, credit notes, corrections, and other account updates as required.
- Maintain accurate billing records and safeguard data integrity across financial and operational systems.
- Monitor billing dashboards, operational reports, and key performance indicators to identify issues and ensure billing accuracy and timeliness.
- Prepare and analyze daily, weekly, and monthly reports covering invoice processing, billing status, exceptions, and performance metrics.
- Respond professionally to billing inquiries from customers, vendors, and internal stakeholders.
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