Regional Service Manager

New
J
JobgetherIndustrial Chemical Service
Based in the United StatesFull-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Project ManagementBudget management

Requirements

  • 5+ years of experience in technical service or technical service management within a chemical, industrial, manufacturing, or comparable technical environment.
  • Strong mechanical aptitude and detailed knowledge of technical applications.
  • Demonstrated ability to lead, coach, develop, and motivate technical service teams.
  • Strong time-management and organizational skills with the ability to manage multiple priorities.
  • Strategic and critical-thinking abilities with a solution-oriented approach.
  • Demonstrated ability to manage expenses, budgets, and financial considerations.
  • Experience identifying training needs and developing team capabilities.
  • Excellent written and verbal communication skills.
  • Strong relationship-building skills with customers and internal stakeholders.
  • Proven track record of achieving team objectives and delivering business results.
  • Willingness and ability to travel up to 50%, including overnight travel.

Responsibilities

  • Lead, supervise, mentor, and develop technical service representatives and service technicians.
  • Provide technical service and application support at customer sites to resolve challenges and improve processes.
  • Develop and implement regional service plans aligned with commercial objectives and market opportunities.
  • Manage service-related expenses and financial activities within established budgets.
  • Partner with sales managers and cross-functional teams to coordinate resources and support strategic accounts.
  • Build and maintain relationships with customers, sales leaders, and internal stakeholders.
  • Monitor competitive activity, industry developments, and market trends.
  • Travel regularly to customer locations to understand requirements and strengthen relationships.
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