Senior Business Solutions Engineer, BizTech (LegalTech)

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AirbnbLegal Technology
Location: Bangalore, India; Workplace Type: RemoteFull-TimeSenior
Salary not disclosed
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Job Details

Experience
8+ years of professional experience in Legal Technology, or Enterprise SaaS implementation; 2+ years of experience demonstrably using AI in workflows.
Required Skills
Artificial IntelligenceStakeholder managementLLM

Requirements

  • 8+ years of professional experience in Legal Technology or Enterprise SaaS implementation.
  • Minimum 2 years of experience demonstrably using AI in workflows and supporting customers.
  • Proven track record of architecting and building AI-powered applications including multi-agent workflows, retrieval systems, and LLM integrations.
  • Experience in forward-deployed, embedded, or client-centric technical positions.
  • Experience researching and implementing custom applications from the Marketplace from research, to design and implementation.
  • Demonstrated experience designing and implementing custom business solutions and integrations using enterprise platforms.
  • Skilled at stakeholder engagement and cross-functional collaboration in large global organizations.
  • Adept at leading complex projects, simplifying technical concepts, and promoting operational excellence.
  • Excellent written and verbal communication skills.
  • Advanced degree (e.g., MS/MBA) in Business, Computer Science, or related fields preferred.

Responsibilities

  • Partner directly with practice group leads, paralegals, and in-house counsel to identify high-value workflow automation and AI integration opportunities.
  • Act as the technical DRI for Legal AI tools, owning the full lifecycle development within assigned legal functions.
  • Build, test, and deploy Legal AI workflows, multi-agent workflows, RAG pipelines, and AI copilots powered by Claude Enterprise.
  • Run discovery workshops and translate business requirements into engineering-ready specifications.
  • Navigate internal governance processes (PLADIS, Security, Privacy) on behalf of Legal stakeholders.
  • Maintain the Legal Tech project portfolio and build relationships with cross-functional partners.
  • Design and deliver Claude Enterprise training sessions covering prompting, workflow integration, and responsible AI use.
  • Track usage metrics and adoption KPIs for Legal Technology leadership.
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