Implementation Analyst II

New
B
bswiftBenefits Administration
Remote- US, 8am-5pm Central TimeFull-TimeMiddle
Salary22 - 29 USD per hour
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Job Details

Experience
2+ years of professional client-facing experience
Required Skills
SQLData AnalysisMicrosoft ExcelData management

Requirements

  • Bachelor’s degree in business administration or related field.
  • 2+ years of professional client-facing experience within analysis and data management.
  • Advanced proficiency in MS Excel (VLOOKUPs, data summaries).
  • Working knowledge of MS Office tools.
  • Extensive experience with databases, data interpretation, and data manipulation.
  • Strong written and verbal communication skills.
  • Ability to problem-solve using reference materials, testing, and informed questioning.
  • Ability to operate in a fast-paced, ambiguous environment.

Responsibilities

  • Build and audit client sites, including benefit plan rules, plan details, rates, and enrollment rules.
  • Test client sites to ensure proper system functionality and quality.
  • Import client data into the system and ensure data accuracy.
  • Prepare employee and employer communication documents.
  • Triage client tickets and questions via email and voicemail.
  • Resolve data discrepancies with external vendors.
  • Audit system data and produce summary and detailed reporting.
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22 - 29 USD per hour
Apply Now