Upper Mid Market Account Manager
New
A
Absorb SoftwareSoftware
Remote USFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- SalesforceMicrosoft ExcelPowerPointAccount Management
Requirements
- Post-secondary degree, preferably in business or a related field.
- 5+ years of experience successfully managing client relationships and driving revenue growth through upselling.
- Strong time management and organizational skills.
- Excellent verbal and written communication skills.
- Outgoing and personable nature with a sales-driven attitude.
- Ability to thrive in a dynamic, fast-paced, and changing environment.
- SaaS or technology sales experience preferred.
- Experience working with a global client base preferred.
- Strong MS Office skills, primarily Excel and PowerPoint.
- Experience working with industry tools such as Salesforce.
- Fluency in additional languages is a plus.
Responsibilities
- Increase net dollar retention of assigned accounts through upsells and cross-sells.
- Negotiate client contract renewals focusing on ARR growth and long-term partnerships.
- Generate and close new opportunities for land-and-expand initiatives.
- Develop proposals and client-facing documentation to support the sales process.
- Identify and nurture meaningful, long-term client relationships.
- Manage and report on sales pipeline accurately on a monthly and quarterly basis.
- Maintain thorough knowledge of subscription models and product updates.
- Develop internal partnerships to support the overall client lifecycle.
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