Senior Customer Success Engineer

M
Mitti by SafetyCultureTechnology
Remote: UKFull-TimeSenior
Salary not disclosed
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Job Details

Languages
French
Required Skills
PythonSQLJavascriptQA AutomationRubyGoRESTful APIs

Requirements

  • Full written and verbal fluency in French.
  • Strong hands-on experience with SQL and relational databases.
  • Expertise in APIs and enterprise integration patterns.
  • Proficiency in scripting languages such as Python, JavaScript, Ruby, or Golang.
  • Ability to leverage AI coding assistants and automation tools for development and analysis.
  • Strong ability to explain complex technical concepts to non-technical stakeholders.
  • Self-directed problem-solving skills with the ability to manage scope and edge cases.

Responsibilities

  • Scope, design, build, test, and deliver end-to-end integration and automation projects.
  • Collaborate with Account Executives, CSMs, and Onboarding Managers to drive deployment.
  • Bridge customer feedback to Product, Design, and Engineering teams to influence product roadmaps.
  • Identify recurring technical patterns to develop shared scripts and templates.
  • Advise customers on sustainable system architecture and manage project boundaries.
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