Junior IT Administrator
D
Dash0Observability Platform
EMEA - Remote, Must be comfortable coordinating across time zonesFull-TimeJunior
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 0–2 years
- Required Skills
- Google Workspace
Requirements
- 0–2 years of experience in IT support, IT operations, systems administration, or a technical helpdesk role.
- Hands-on comfort with device management tools.
- Proficiency with the Google Workspace admin console, including user and group management.
- Working understanding of endpoint security concepts like disk encryption and device compliance policies.
- Strong attention to detail for maintaining audit-ready records and license management.
- Clear written English skills.
- Ability to manage concurrent tickets and tasks in a self-directed manner.
- Experience coordinating across time zones with employees and vendors.
- Nice to have: Hands-on experience with MDM platforms like Jamf, Kandji, Fleet, or Intune.
- Nice to have: Exposure to SOC 2 or ISO 27001-style access review processes.
- Nice to have: Basic scripting skills for automation.
- Nice to have: Experience in a high-growth startup environment.
Responsibilities
- Provision and de-provision accounts across our SaaS stack for new hires and departures.
- Manage the full device lifecycle including hardware ordering, MDM enrollment, and logistics.
- Enforce endpoint security policies such as disk encryption and device compliance checks.
- Maintain accurate, audit-ready records of access logs, serial numbers, and license counts.
- Execute end-to-end offboarding processes including access revocation and hardware retrieval.
- Manage vendor relationships, contracts, and invoices for IT services and hardware.
- Provide technical support to employees across time zones.
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