Strategic Account Manager
S
SoundStackAdTech
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisCustomer SuccessAccount Management
Requirements
- Proven experience in strategic account management or customer success.
- Strong analytical skills with the ability to interpret revenue data and market trends.
- Ability to build and present strategic insights through data storytelling.
- Familiarity with digital advertising, podcasting, or ad-tech markets.
- Exceptional communication skills for executive-level relationship management.
- Experience collaborating cross-functionally with Sales, Product, and Engineering teams.
- Proficiency in developing marketing collateral and sales enablement materials.
- Demonstrated focus on retention and revenue growth strategies.
Responsibilities
- Serve as the primary business relationship owner for strategic customer accounts.
- Develop and execute long-term strategies for account retention, expansion, and recurring revenue growth.
- Coordinate with Technical Account Management, Support, and Engineering to resolve issues and ensure seamless service.
- Lead Quarterly Business Reviews (QBRs) using data analytics to drive client insights and satisfaction.
- Deliver reporting on brand suitability, IAB content categories, and listener profiles.
- Collaborate with the marketing department to create custom marketing collateral and publisher materials.
- Maintain sales enablement repositories and AI knowledge bases with accurate positioning guides.
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