Client Communication Virtual Assistant (Bilingual)
G
Global Pacific SupportAdministrative Support
PhilippinesPart-Time
Salary not disclosed
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Job Details
- Languages
- English, Spanish, Haitian Creole, French
- Required Skills
- Microsoft OfficeCustomer serviceGoogle WorkspaceData entry
Requirements
- Previous experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, Client Coordinator, Interpreter, or Translator.
- Strong written and verbal English communication skills.
- Bilingual or multilingual proficiency (Spanish, Haitian Creole, and/or French are highly desirable).
- Excellent interpersonal and customer service skills.
- Ability to communicate effectively with individuals from diverse cultural and linguistic backgrounds.
- Strong organizational and time-management skills.
- Ability to work independently in a remote environment.
- Proficiency with email, Google Workspace, Microsoft Office, and video conferencing tools.
- Reliable internet connection and a professional remote-work environment.
Responsibilities
- Communicate professionally with clients via phone, email, messaging platforms, and virtual communication tools.
- Provide translation and/or interpretation support, particularly for clients who speak Spanish, Haitian Creole, French, or other languages.
- Assist with communication between the client and multilingual clients to bridge language barriers.
- Respond to client inquiries and route questions to appropriate team members.
- Manage scheduling, appointment confirmations, and general client coordination.
- Perform virtual administrative tasks such as data entry, email management, document organization, and record keeping.
- Maintain accurate records of client communications and handle confidential information with discretion.
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