Renewals Account Manager
New
Z
ZscalerCloud Security
Remote - USAFull-TimeMiddle
Salary$65,625 — $93,750 USD
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Job Details
- Required Skills
- CollaborationTime ManagementCustomer SuccessAccount Management
Requirements
- Strong background in a high-volume renewal, sales, or account management environment.
- Proven ability to manage a large number of transactions and consistently meet targets.
- Demonstrated curiosity and active exploration of AI tools with a history of integrating them into workflows.
- Excellent collaboration skills for working with cross-functional teams.
- Exceptional organizational and time-management skills.
- Ability to adapt strategy and execution in a high-growth environment.
- Customer-obsessed mindset with a focus on solving real-world problems.
Responsibilities
- Manage the timely renewal of contracts for customers in the commercial segment with $50K and lower ARR.
- Ensure high customer and partner satisfaction throughout a high volume of renewal workstreams.
- Coordinate with deal desk, pricing, partners, customer success, sales operations, and account executives to finalize renewals.
- Adopt and champion AI tools to improve productivity and meet variable compensation targets.
- Develop product knowledge to migrate existing contracts to current SKUs and identify upsell opportunities for account executives.
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