ABA Case Coordinator (Spanish)
New
C
CrewBloomHealthcare Operations
Philippines. Colombia. El Salvador. Argentina. PeruFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Spanish
- Required Skills
- Microsoft OfficeGoogle WorkspaceEHRData entryCRM
Requirements
- Fluency in Spanish.
- Proficiency in Google Workspace or Microsoft Office.
- Experience with EHR or CRM platforms (Zoho experience is a plus).
- Strong organizational skills and ability to manage high-volume caseloads.
- Excellent communication skills for navigating conversations with families and clinical leadership.
- Primary internet connection (min 15 Mbps) and backup connection (min 10 Mbps).
- Backup internet capable of supporting work during a power outage.
- Desktop or laptop (Intel Core i5 8th gen+/i3 10th gen+ or AMD Ryzen 5).
- Minimum 8 GB RAM.
- Functional webcam and noise-canceling USB headset.
- Quiet, dedicated home office space.
- Smartphone for communication and verification purposes.
Responsibilities
- Pair RBTs/BTs with clients based on location, availability, language, and clinical fit.
- Build and oversee comprehensive weekly/monthly schedules for the entire caseload.
- Resolve scheduling disruptions (cancellations or PTO) with same-day urgency to maintain continuity of care.
- Monitor authorized hours to ensure full usage and Medicaid adherence.
- Maintain meticulous, real-time records within Zoho and other EHR systems.
- Partner with BCBAs to ensure scheduling aligns with treatment plans and supervision mandates.
- Communicate professionally with client families regarding session updates and confirmations.
- Generate weekly reports for the Operations team detailing coverage rates, utilization, and staffing gaps.
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