Enterprise Technical Account Manager

New
T
ThriveTechnology Services
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2+ years
Required Skills
Project ManagementAccount Management

Requirements

  • College degree with proven academic success or equivalent military experience.
  • 2+ years of experience in account management or project management in a client-facing role.
  • Demonstrated solution sales and technology aptitude.
  • Excellent grammar and communication skills (written and oral).
  • Strong organizational skills.
  • Ability to develop professional rapport and maintain influential demeanor.
  • Experience overcoming objections.
  • Ownership and accountability mindset.
  • Proactive initiative and willingness to continuously learn.

Responsibilities

  • Act as primary customer point of contact and tactical liaison.
  • Manage technical programs and track progress on priority initiatives and roadmaps.
  • Conduct recurring account reviews and coordinate communications for project alignment.
  • Develop functional knowledge of client business operations, technical challenges, and infrastructure.
  • Define program charters, milestones, roles, and success measures.
  • Provide technology recommendations and guidance in alignment with business needs.
  • Coordinate with internal project, security, network, and service delivery teams.
  • Assist with budget forecasting, financial cost analysis, and vendor selection.
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