Mortgage Claims Specialist
New
J
JobgetherFinancial Services
BrazilFull-TimeMiddle
Salary17.88 - 26.73 USD per hour
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Job Details
- Experience
- 2–4 years
- Required Skills
- Data AnalysisMicrosoft Excel
Requirements
- 2–4 years of experience in default mortgage servicing, mortgage insurance claims, mortgage operations, and/or a related legal environment.
- Working knowledge of established mortgage industry practices and the mortgage claims process.
- Proficiency in foreclosure processes and applicable guidelines, including FHD requirements.
- Experience using LPS-MSP or a comparable mortgage servicing platform.
- Strong organizational and time-management skills, with the ability to prioritize workloads effectively.
- Ability to analyze issues, make sound decisions, and resolve problems independently.
- Ability to work independently while consistently meeting productivity and quality deadlines.
- Strong written, verbal, and interpersonal communication skills.
- Proficiency in Microsoft Office, particularly Excel and Word.
- Strong attention to detail and accuracy when reviewing financial information and supporting documentation.
- Ability to manage sensitive information with strict confidentiality and professionalism.
Responsibilities
- Prepare mortgage insurance claims for properties acquired by or associated with two or more agencies or investors.
- Reconcile advances and other applicable financial information to ensure all eligible amounts are accurately included in claims.
- Validate supporting documentation and confirm that claims contain all required information before submission.
- Assist with internal departmental quality-control audits related to post-claim activities.
- Maintain accurate daily production records, reports, and other documentation required by management.
- Assist with updating appropriate workstations and internal systems to reflect claim payments and related activities.
- Follow up on filed claims and track payments through completion.
- Conduct research and gather information required to complete daily claims-related tasks.
- Investigate post-claim matters, including missing documentation, agency inquiries, and other exceptions.
- Manage assigned work queues and maintain accurate notes and updates within internal systems.
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