KYC/KYB Operations Lead
New
M
Maleda TechHospitality Compliance
United States, Core collaboration hours approximately 7:00 AM-3:00 PM Pacific, with flexibility to support global stakeholdersContractLead
Salary45 - 57 USD per hour
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Job Details
- Languages
- Excellent written and verbal English communication skills
- Experience
- 5+ years of overall compliance experience, with at least 2-3 years specifically in KYC/KYB, AML, or financial crime compliance
- Required Skills
- SQLRisk Management
Requirements
- 5+ years of overall compliance experience
- At least 2-3 years specifically in KYC/KYB, AML, or financial crime compliance
- Experience onboarding or reviewing complex business entities (franchise models, multi-property ownership, layered beneficial ownership)
- Strong autonomy and self-direction with ability to manage own caseload
- Comfort working with global stakeholders across multiple time zones
- Excellent written and verbal English communication skills
- Experience with e-signature/document workflow tools (e.g., DocuSign)
- Comfort adopting new tools and AI-assisted workflows
- SQL or reporting tool experience is a plus
Responsibilities
- Conduct end-to-end KYC/KYB reviews for hotel and hospitality entities, including business verification, ownership identification, and signatory authority checks
- Handle complex cases involving hotel groups, management companies, and franchise structures, including escalation support
- Conduct periodic reviews of existing hotel partners to ensure ongoing compliance with AML, CTF, and KYC regulations
- Investigate and map ownership structures for entities with layered or non-obvious organizational relationships
- Prepare and manage documentation packets (including e-signature workflows) for partner onboarding
- Monitor onboarding dashboards and provide stakeholders with clear, regular status reporting
- Communicate directly and confidently with internal business partners to explain compliance requirements
- Collaborate with technology teams to identify opportunities for process automation and workflow improvement
- Support cross-functional partners (Legal, Compliance, Sales, Risk) to ensure smooth onboarding and review cycles
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