Product Operations Analyst

New

DoiTCloud Technology

East US, the UK, Ireland, Sweden, the Netherlands, Estonia and IsraelFull-TimeMiddle

Salary not disclosed

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Job Details

Experience: 5+ years
Required Skills: SQLArtificial IntelligenceProduct AnalyticsData modelingdbtLooker

5+ years of experience in product analytics or related roles.
Experience working closely with digital product teams and influencing decisions through data.
Practical understanding of how AI is reshaping analytics workflows, including building guardrails and trust.
Systems thinker with a track record of building scalable processes.
Strong ability to prioritize, structure problems, and execute independently in ambiguous environments.
Advanced SQL proficiency.
Experience with event-based analytics tools (e.g., Mixpanel or similar).
Experience with BI tools (e.g., Looker or similar).
Experience with data modeling tools (e.g., dbt).
Experience with customer data platforms (e.g., Segment or similar).
Strong communication skills with experience presenting findings to stakeholders.
Knowledge of public cloud (AWS, GCP, Azure) and FinOps concepts is preferred.

Partner with Engineering to define and maintain event taxonomy, tracking standards, and instrumentation quality.
Build and maintain scalable, self-service dashboards for product teams.
Help establish and document clear metric definitions as a shared source of truth.
Work within the product analytics stack (e.g., Mixpanel, Segment, Looker) to ensure accurate and accessible reporting.
Build and maintain dbt models for core product entities and behaviors.
Structure and analyze Voice of the Customer inputs such as support tickets, churn, NPS, and sales feedback.
Deliver recurring product analytics reporting focused on adoption, engagement, and retention.
Present analysis and actionable recommendations to product managers and executives.

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