Account Director

New
J
JobgetherMedical Communications
United StatesFull-TimeSenior
Salary110,000 - 145,000 USD per year
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Job Details

Required Skills
Project ManagementBudget management

Requirements

  • Significant Client Services experience within a medical communications agency, with substantial experience managing scientific publications accounts.
  • Proven experience overseeing complex publication programs and a strong understanding of publication planning, scientific communications, and compliant delivery.
  • Demonstrated ability to develop trusted relationships with pharmaceutical clients and provide proactive, commercially aware, solutions-oriented guidance.
  • Strong financial and commercial acumen, including experience with budgets, forecasting, profitability, reconciliation, invoicing, and overall account performance.
  • Experience leading, mentoring, and developing Client Services professionals while collaborating effectively with Scientific Services and cross-functional teams.
  • Strong project and operational management skills, with the ability to coordinate multiple initiatives, priorities, and stakeholders simultaneously.
  • Strategic and commercially minded approach, with a demonstrated ability to identify opportunities to strengthen client partnerships and generate organic account growth.
  • Excellent written and verbal communication, collaboration, relationship-building, and problem-solving skills.
  • A strong commitment to delivering accurate, high-quality, scientifically valuable communications in a client-focused environment.

Responsibilities

  • Lead the day-to-day management and successful delivery of a key scientific publications account, overseeing publication plans, manuscripts, abstracts, posters, congress deliverables, and related communications.
  • Build and maintain trusted relationships with pharmaceutical clients, acting as a senior point of contact and providing proactive, strategic, and solutions-focused counsel.
  • Partner with Scientific Services and cross-functional teams to translate client objectives into effective publication strategies and ensure high-quality, compliant execution.
  • Manage account financial performance, including budgets, forecasting, profitability, reconciliation, invoicing, and achievement of financial targets.
  • Drive operational excellence by implementing best practices, improving workflows, and identifying opportunities to enhance efficiency, collaboration, and delivery.
  • Lead, coach, and develop Client Services team members, ensuring their work aligns with account strategy, client objectives, and broader business priorities.
  • Support resource planning, training, and team development in partnership with senior Client Services leadership.
  • Identify opportunities for organic account growth and contribute to proposals, RFPs, RFIs, pitches, and onboarding of new business.
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110,000 - 145,000 USD per year
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