Account Director, Revenue Lifecycle Management

New
N
NeocolConsulting, Salesforce
Remote: United States/CanadaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
10+ years
Required Skills
Project ManagementAgileJiraAccount Management

Requirements

  • 10+ years of experience in client services, consulting, or professional services.
  • Direct experience with account ownership, revenue, and margin management.
  • Proven track record in growing client accounts within a consultative model.
  • Expertise leading enterprise Salesforce engagements, including consultative scoping and SOW development.
  • Deep domain knowledge of subscription economy, recurring-revenue models, and RevOps.
  • Proficiency with Salesforce Revenue Cloud, including Revenue Cloud Advanced (RCA) and CPQ.
  • Strong background in project governance, delivery methodologies (Agile, hybrid, waterfall), and risk mitigation.
  • Excellent executive presence and communication skills for C-suite interaction.
  • Prior experience managing or mentoring staff in a professional services environment.
  • Proficiency in delivery tools such as Salesforce, JIRA, Smartsheet, Slack, and Google Workspace.

Responsibilities

  • Own and grow an assigned portfolio of Neocol accounts against annual revenue and margin targets.
  • Build long-lasting relationships with key stakeholders and serve as their trusted advisor.
  • Lead the creation of proposals and statements of work (SOWs) and partner on pre-sales activities.
  • Serve as a senior billable resource on strategic Revenue Cloud engagements.
  • Own account planning, forecasting, and client KPIs while managing delivery risk and margin.
  • Collaborate cross-functionally to align staffing and delivery outcomes.
  • Capture feedback and refine internal playbooks and service offerings.
  • Contribute to marketing activities including thought leadership and industry events.
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