Client Account Manager, OmniChannel and Direct Mail Accounts
New
A
AmsivePerformance Marketing
You must be located in the United States, Eastern or Central time zonesFull-TimeMiddle
Salary75,000 USD per year
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Job Details
- Experience
- 2-4+ years of experience managing omnichannel marketing programs; 2+ years of experience in an agency environment
- Required Skills
- Project ManagementData AnalysisMicrosoft ExcelSEOPowerPointAccount Management
Requirements
- 2-4+ years of experience managing omnichannel marketing programs across Direct Mail, Email, SEO, SEM, and paid media channels such as CTV and Linear TV.
- 2+ years of experience in an agency environment with proven success managing client relationships.
- Experience serving as the primary client point of contact for omnichannel campaigns.
- Skilled at compiling, documenting, and communicating client requirements across internal teams including creative, data, technology, media, and production.
- Strong written and verbal communication skills.
- Highly organized with the ability to manage multiple projects simultaneously.
- Strong grasp of marketing and communication principles.
- Proficiency in Microsoft Office, especially PowerPoint and Excel.
- Comfortable working in regulated environments and compliance-driven workflows.
- Ability to interpret data and translate it into business insight.
- Demonstrated ability to build and maintain profitable client relationships.
Responsibilities
- Serve as the primary, day-to-day client partner, owning overall satisfaction, momentum, and delivery.
- Build trusted, empathetic relationships with clients and translate business objectives into clear, actionable plans.
- Support Account Director in driving client retention and identifying organic growth opportunities.
- Own program clarity and momentum across complex, cross-channel initiatives.
- Develop and manage internal timelines and workflows, ensuring work is on time, on scope, and on strategy.
- Lead status meetings and guide cross-functional teams (Media, Creative, Data, Production) toward clear next steps.
- Oversee implementation and delivery of program commitments, managing scope changes and budget implications.
- Support development of QBR and annual business review materials.
- Partner with team members to ideate audience, creative, and channel testing strategies.
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