Partner Services Manager

New
B
Big Think CreativeCreative Content
United StatesFull-TimeMiddle
Salary$80,000 base salary, with additional quarterly performance-based compensation available.
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Job Details

Experience
5 - 7 years
Required Skills
Project ManagementStakeholder managementAccount Management

Requirements

  • 5 - 7 years of experience in a project management and/or account management role.
  • Strong understanding of video production, publishing, and digital content workflows.
  • Proven ability to solve problems proactively and thrive in ambiguity.
  • Exceptional communication, relationship-building, and stakeholder management skills.
  • High degree of emotional intelligence.
  • Experience influencing and aligning cross-functional teams without direct authority.
  • Comfortable managing a high volume of simultaneous projects in a fast-moving environment.
  • Ability to quickly assess competing priorities and make thoughtful decisions.
  • Strong organizational and time management skills.

Responsibilities

  • Serve as the primary day-to-day lead across partner stakeholders and internal teams throughout the full campaign lifecycle.
  • Drive cross-functional alignment across editorial, production, publishing, and partner teams.
  • Surface partner feedback and recommend solutions, trade-offs, and stakeholder management approaches.
  • Cultivate and build trusted partner relationships across a wide array of stakeholders.
  • Translate high-level strategic goals into actionable production and publishing workflows.
  • Create and manage dynamic project timelines and reprioritize based on evolving needs.
  • Maintain and optimize centralized project documentation and knowledge-sharing systems.
  • Work within the client’s project management systems to input updates and track progress.
  • Coordinate publishing and launch workflows across partner, editorial, production, and social teams.
  • Report regularly on progress towards workstream revenue goals.
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$80,000 base salary, with additional quarterly performance-based compensation available.
Apply Now