Senior Technical Program Manager
New
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New RelicSaaS software, observability
Atlanta, Georgia, USA; Austin, Texas, USA; Portland, Oregon, USA; CaliforniaFull-TimeSenior
Salary$146,000 — $182,000 USD
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Job Details
- Experience
- 8+ years
- Required Skills
- AgileJiraSaaSRisk Management
Requirements
- 8+ years of professional experience leading and delivering complex, ground-breaking initiatives in the product organization in cross-functional work environments.
- 8+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment.
- Proven experience working in a hands-on role leading large-scale software development projects (preferably in a SaaS environment).
- Experience with agile teams and practitioners, with ability to adapt process and style as needed to meet the current needs of the program.
- Proficient in program management fundamentals— team building, role/responsibility definition, DACI & RACI frameworks, risk management, work breakdown structures, project tracking, resource management, etc.
- Excellent written and oral communication skills with the ability to select and use data to educate, initiate action, and drive accountability.
Responsibilities
- Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.
- Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.
- Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.
- Drive effective communication, collaboration and commitment across multiple disparate groups with competing priorities.
- Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project.
- Facilitate productive meetings from small (3-5 people) to large (100 people or more).
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