Senior Director, Professional Learning
New
E
EdmentumEdTech
We are a Remote First organizationFull-TimeDirector
Salary160,000 - 175,000 USD per year
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Job Details
- Experience
- 10+ years building and leading professional learning or customer education programs; 4+ years leading teams
- Required Skills
- Data Analysis
Requirements
- 10+ years building and leading professional learning or customer education programs in education, EdTech, or a related field.
- 4+ years leading teams.
- Expertise in adult learning theory and instructional design.
- Experience building or substantially scaling a function, including operating models, staffing plans, and quality standards.
- Fluent in data, with experience defining success metrics and building reporting structures.
- Experience shaping the commercial side of a services function, including pricing, packaging, and business cases.
- Strong communication skills for interacting with executive audiences and educators.
- Strong knowledge of the K-12 or higher education landscape.
- Bachelor’s degree required; advanced degree in Education, Instructional Design, Organizational Development, or a related field is preferred.
Responsibilities
- Own a multi-year roadmap for Professional Learning and build the systems, frameworks, and operating model that let it scale nationally.
- Direct the design of professional learning content grounded in adult learning science and the real conditions educators work in.
- Build and lead a national team of Professional Learning Specialists and Managers, plus a certified trainer network, and hold quality consistent across every channel.
- Define what impact means for this function by partnering with CS Operations to build the metrics and dashboards.
- Shape the commercial model—pricing, packaging, and bundling—in partnership with Sales.
- Serve as the strategic voice of professional learning across Customer Success, Product, Research, Sales, and Enablement.
- Bring executive audiences along through briefings and communications that make the case for this work.
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