Specialist - People Operations - Global Service Centre

New
J
JobgetherHuman Resources
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Fluent English
Experience
3–5 years
Required Skills
Data AnalysisMicrosoft ExcelWorkdayReporting

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 3–5 years of professional experience in employee relations, absence management, or leave administration.
  • Sound knowledge of absence management and HR data management.
  • Experience working with HRIS or ERP platforms such as SAP SuccessFactors, Oracle HCM, Workday, or IFS.
  • Proficiency in Microsoft Excel for workforce data management and reporting.
  • Understanding of employment laws and regulations relating to leave in India and the UAE.
  • Fluent English communication skills with strong technical and report-writing abilities.
  • Excellent attention to detail and ability to handle sensitive employee information.
  • Strong customer-service orientation and ability to explain HR processes.
  • Demonstrated problem-solving skills and cultural awareness.

Responsibilities

  • Process and administer employee leave and absence requests in line with applicable policies.
  • Verify employee eligibility, leave balances, and approval workflows for accuracy.
  • Maintain accurate absence, attendance, and leave records within HRIS.
  • Monitor pending approvals and ensure timely resolution of outstanding requests.
  • Track attendance patterns and escalate relevant cases to the HR team.
  • Respond to employee and manager inquiries regarding leave policies and procedures.
  • Generate regular reports on absence, attendance, and leave utilization.
  • Participate in HR system testing and validation for process improvements.
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