People Operations Coordinator
New
O
OptroSaaS / GRC Intelligence
This is a fully remote position that can be based in the US or Canada.Full-TimeEntry
Salary49,600 - 68,200 USD per year
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Job Details
- Experience
- Min 1 year of experience as a People Ops, Recruiting Coordinator, or related experience.
- Required Skills
- JiraWorkday
Requirements
- Minimum 1 year of experience as a People Ops, Recruiting Coordinator, or related role.
- Hands-on experience using AI tools (e.g., Google Gemini, ChatGPT, Claude) to increase productivity.
- Strong organizational skills with the ability to effectively prioritize tasks.
- Excellent attention to detail with an emphasis on accurate employee data.
- Strong written and verbal communication skills.
- High level of empathy and a focus on providing superior service to employees.
- Ability to follow detailed processes and exercise problem-solving for new requests.
- Sound judgement regarding when to escalate issues.
- Tech-savvy with the ability to quickly learn new systems.
Responsibilities
- Serve as process lead for tier 1 processes including I-9 verifications, background checks, and relocation requests.
- Manage HR Service Desk tickets with a high level of service and empathy.
- Maintain up-to-date process documentation and People Team enablement materials.
- Identify and implement opportunities to increase operational efficiency through system automation and AI.
- Research, test, and implement AI workflows to reduce administrative tasks.
- Process transactions in Workday such as one-time payments and employee changes.
- Contribute to key People Operations special projects and system integrations.
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