Director, Program Management
New
P
PayItGovTech
RemoteFull-TimeDirector
Salary$140,000 — $160,000 USD
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Job Details
- Experience
- 8–12+ years of program or project management experience
- Required Skills
- Project ManagementJiraStakeholder managementRisk Management
Requirements
- 8–12+ years of program or project management experience, specifically managing multiple concurrent, complex, client-facing implementations.
- Demonstrated ability to engage effectively with C-suite stakeholders and day-to-day project teams.
- Proven track record of building delivery governance structures, reporting, and escalation frameworks.
- Technical fluency to understand delivery risk and work effectively across product and engineering organizations.
- Excellent written and verbal communication skills to translate project status into clear, actionable narratives for executives.
- Bachelor's degree or equivalent experience.
- PMP, PgMP, or similar certification.
- Strong organizational skills and bias toward follow-through.
- Experience with state or local government clients, GovTech, or regulated public-sector environments preferred.
- Experience with outdoor recreation, licensing, permitting, DMV, or similar agency systems preferred.
- Experience scaling a PMO or delivery function preferred.
- Familiarity with Jira, Smartsheet, Monday.com, Confluence, and BI/dashboarding tools like Power BI or Tableau preferred.
Responsibilities
- Serve as a senior escalation point and trusted advisor for PayIt Outdoors clients, building relationships with state agency executives and program sponsors.
- Represent delivery status, risk, and roadmap in executive business reviews with both clients and internal leadership.
- Translate between client priorities and internal delivery capacity, setting realistic expectations and maintaining scope, timeline, and quality.
- Orchestrate end-to-end delivery across implementation, product, and engineering teams, resolving cross-portfolio dependencies and conflicts.
- Design and execute the operating cadence for the delivery organization, including status cycles, steering committees, and risk reviews.
- Develop and maintain a consistent program management framework, including RAID logs, status taxonomy, and reporting structures.
- Manage and mentor a growing team of program and project managers to ensure delivery quality and portfolio scaling.
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