Senior Accounts Management Manager
New
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AffirmFinancial Services
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment.Full-TimeManager
SalaryUSA On Target Earnings (CA, WA, NY, NJ, CT) per year: $231,250 - $306,250; USA On Target Earnings (all other U.S. states) per year: $205,000 - $280,000
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Job Details
- Experience
- 7-10 years
- Required Skills
- Project ManagementData AnalysisSalesforceAccount ManagementRelationship management
Requirements
- Bachelor’s degree.
- 7-10 years of B2B client-facing experience in a high-tech environment.
- Proven evidence of account growth and impact.
- Experience negotiating and closing large, complex commercial contracts for F100 companies.
- Strong written and verbal communication skills.
- Experience in leading cross-functional projects with high attention to detail.
- Ability to build and manage productive internal and external relationships.
- Outstanding executive presence.
- Excellent analytical abilities to review merchant performance and report on impact.
- Comfortable using Salesforce and standard BI tools.
- Ability to travel 10% - 20% of the time.
Responsibilities
- Act as SEM and team lead across omni-retail for best practices on managing complex accounts.
- Oversee a large portfolio of key strategic accounts responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion.
- Lead and execute sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies.
- Analyze partner performance and recommend programs to increase product adoption and drive revenue.
- Orchestrate cross-functional teams across Product, Technical, Credit, Analytics, Marketing, and Risk to execute partnership initiatives.
- Manage customer health to ensure overall customer satisfaction and business results.
- Drive customer advocacy and critical issues by collaborating with development, product management, and support teams.
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