Global Senior Manager, Leave of Absence
New
Z
ZscalerCybersecurity
Hybrid capacity—based out of our Santa Clara, CA or Bellevue, WA offices (in-office Tuesday–Thursday)—or as a Remote (US) team memberFull-TimeManager
Salary150,500 - 215,000 USD per year
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Job Details
- Experience
- 8+ years of progressive experience in an employer Health & Welfare Benefits team role, with at least 5 years specifically focused on Global Leave of Absence and Disability administration
- Required Skills
- People Management
Requirements
- Bachelor’s degree in HR, Business, or a related field.
- 8+ years of progressive experience in an employer Health & Welfare Benefits team role.
- 5+ years specifically focused on Global Leave of Absence and Disability administration.
- 3+ years of direct people management experience, ideally leading distributed or global teams.
- Deep knowledge of U.S. federal and state laws (FMLA, ADA, CFRA, PFL).
- Strong working knowledge of statutory leave systems in key international markets.
- Proficiency with HRIS platforms, Absence Management software, and case management systems.
- Foundational understanding of AI/ML technologies.
Responsibilities
- Design and standardize global leave frameworks balancing statutory requirements with company benefits.
- Serve as the lead SME for complex ADA cases and regulatory consistency.
- Implement leave, time off, and disability processes and policies, including vendor selection.
- Manage Third-Party Administrators (TPAs) by enforcing SLAs, leading QBRs, and conducting audits.
- Oversee the end-to-end leave lifecycle and partner with HRIS for system automation.
- Leverage analytics to identify bottlenecks, automate manual tasks, and improve program performance.
- Lead and cultivate a high-performing, inclusive global team.
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