Customer Service Specialist
New
B
Bilgewater GroupR&D
United StatesFull-Time
Salary18 - 24 USD per hour
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Job Details
- Required Skills
- Customer serviceData entryCRM
Requirements
- Previous customer service, retail, hospitality, or similar experience
- Strong communication and customer-service skills
- Good organization and attention to detail
- Comfortable using computers and learning new systems
- Ability to handle multiple customer requests
- Comfortable working independently in a remote environment
- Reliable internet connection and suitable workspace
Responsibilities
- Respond to customer questions and service requests
- Resolve routine customer issues professionally and efficiently
- Provide accurate information about orders, services, and locations
- Follow up on open requests and customer concerns
- Maintain accurate customer records and notes
- Escalate issues when additional support is needed
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