Customer Service Agent

New
J
Jerry.aiInsurance
AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VAFull-TimeMiddle
Salary$19 – $21 per hour
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Job Details

Experience
2+ years
Required Skills
Customer service

Requirements

  • 2+ years of experience working in a call center environment
  • Ability to multitask and manage multiple competing priorities
  • Passionate about helping others
  • Willingness to obtain P&C license within 60 days of start date (company paid)
  • Must currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA

Responsibilities

  • Respond to inbound calls from existing customers
  • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
  • Help customers with questions regarding existing insurance policies, coverages, or policy benefits
  • Make changes to existing insurance policies
  • Retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation
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$19 – $21 per hour
Apply Now