Real Estate Maintenance Coordinator

New
J
JobgetherProperty Management
Based in Mexico, COT, EST, or PSTContractMiddle
Salary not disclosed
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Job Details

Languages
English (C1/C2 or higher) and Spanish
Experience
At least 2 years of experience
Required Skills
Project ManagementCustomer serviceGoogle SheetsAsana

Requirements

  • At least 2 years of experience in a customer-facing role requiring multitasking and organization.
  • Fluent English proficiency at C1/C2 level or higher.
  • Strong Spanish and English communication skills, both written and verbal.
  • Demonstrated ability to manage multiple tasks, projects, and stakeholder requests.
  • Strong organizational and project coordination skills for maintaining dashboards and records.
  • Full proficiency with AppFolio is required.
  • Working knowledge of Buildium is an advantage.
  • Familiarity with project management platforms such as ClickUp, Asana, Monday.com, or Microsoft Project is a plus.
  • Proactive problem-solving skills.
  • Ability to work independently in a fully remote environment.
  • Personal computer and reliable internet connection.

Responsibilities

  • Manage maintenance and property-related projects from start to finish, ensuring timely completion.
  • Coordinate work orders between tenants, vendors, property stakeholders, and other relevant parties.
  • Communicate professionally with tenants, vendors, business owners, and company leaders via multiple channels.
  • Maintain and create project dashboards using tools like Google Sheets or ClickUp.
  • Monitor repair progress and update work-order statuses within property management software.
  • Respond to emails and service requests within 24 hours.
  • Identify problems, determine solutions, and recommend operational improvements.
  • Build relationships with stakeholders through active listening and professional communication.
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