Digital Channel Support Specialist
New
A
Atlean WorldDigital Marketing
PortugalFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluent in French, strong English skills
- Required Skills
- Customer serviceDigital MarketingTechnical support
Requirements
- Fluent in French.
- Strong English skills.
- Degree in Marketing or related field.
- Experience in Digital Marketing.
- Experience in paid campaign management.
- Experience in a Contact Centre or service program for an AdTech company.
- Knowledge of digital marketing concepts.
- Familiarity with social media products.
- Basic understanding of digital advertising.
- Strong customer service skills.
- Ability to work independently and as part of a team.
Responsibilities
- Act as the first point of contact for viewers and brand ambassador.
- Assist viewers through phone, chat, and emails regarding different queries.
- Provide account and application support to viewers regarding software functionality.
- Provide technical support, troubleshooting of system configurations, and network settings.
- Provide accurate and real-time responses to viewer inquiries.
- Maintain records of customer interactions, transactions, inquiries, complaints, and actions taken.
View Full Description & ApplyYou'll be redirected to the employer's site
