SDR Operations & Analytics Analyst
New
M
Maleda TechSales Operations
Remote (must be based in and authorized to work in the U.S.), U.S. hours required, East Coast time zone strongly preferred to maximize overlap with the European teamContractSenior
Salary55 - 68 USD per hour
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Job Details
- Experience
- 6+ years
- Required Skills
- SQLSalesforceData modeling
Requirements
- 6+ years of experience supporting an SDR or BDR team in an operations, analytics, or sales operations capacity.
- Strong analytical skills, with demonstrated ability to design and build models (e.g., lead scoring, conversion, capacity planning, target setting).
- Proficiency in SQL for pulling and manipulating data independently.
- Hands-on Salesforce experience (or comparable CRM), including familiarity with lead routing and pipeline reporting.
- Familiarity with AI tools such as Claude, and comfort using them in day-to-day analytical or operational work.
- Strong written and verbal communication skills, with experience presenting to sales leadership and cross-functional stakeholders.
- Comfort operating across time zones and coordinating with a globally distributed team.
- Understanding of the lead data tooling landscape across generation and enrichment (e.g., Clay) is preferred.
Responsibilities
- Build and maintain the pipeline that sources, enriches, scores, and routes leads to the right SDR based on territory, segment, and priority.
- Define and track team goals across metrics including On-Time Follow-Up Rate, Lead Follow-Up Time, Meeting Set-Up Conversion, and New Supply Added.
- Build dashboards and reports that give SDR leadership and the field sales team visibility into pipeline health and rep performance.
- Support recurring business reviews and territory design and planning for the sales organization.
- Field analytical requests from the SDR and field sales teams, translating business questions into data-driven answers.
- Maintain lead and pipeline data integrity in Salesforce, including routing logic, scoring fields, and reporting views.
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