Administrative Assistant

Hunt StAllied Health

Metro Manila, Philippines, AU business hours (approx. 9 AM - 5 PM, Monday to Friday)ContractMiddle

Salary1,300 - 1,600 AUD per month

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Job Details

Minimum 3–5 years of proven experience in customer service, appointment scheduling, or diary management.
Experience in healthcare, allied health, or mobile services is highly regarded.
Proficiency with calendar/booking software (e.g., Splose, Cliniko, Halaxy, or similar).
Proficiency with MS Office and Google Workspace.
Strong background in managing information securely and maintaining confidential records.
Demonstrated ability to operate with minimal supervision.
Excellent organizational skills, attention to detail, and ability to prioritize effectively.
Strong written and verbal communication skills.
Performance-driven work ethic and commitment to quality control.
Ability to work independently, think ahead, and make practical scheduling decisions.

Manage administrative tasks such as scheduling, inbox management, document preparation, and record-keeping with a high level of precision.
Confirm client details, location/suburb, and availability during intake to facilitate efficient scheduling.
Offer appointment options based on therapist location, travel feasibility, and existing bookings.
Manage cancellations, reschedules, and follow-up calls to fill vacant slots promptly.
Maintain an up-to-date calendar of mobile practitioners’ appointments across multiple suburbs.
Ensure travel distances and time between appointments are realistic for each practitioner.
Identify and propose alternative days/times if a practitioner cannot feasibly reach a client’s location.
Proactively fill gaps in practitioners’ schedules to reduce downtime.
Capture and maintain accurate client details, preferences, and appointment notes.
Maintain data security and monitor workflows to ensure quality control.

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