Mainframe Systems Programmer – CICS
J
JobgetherSecurity & IT
United States, Multiple time zones, on-call, and weekend work required.Full-TimeMiddle
Salary$65,000–$123,000
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Job Details
- Experience
- At least 5 years of hands-on experience working on IBM zSeries/mainframe platforms.
Requirements
- Bachelor’s degree in a relevant field or equivalent professional experience.
- At least 5 years of hands-on experience working on IBM zSeries/mainframe platforms.
- Direct experience with installation and maintenance of CICS TS and related OEM products.
- Thorough knowledge of CICS TS capabilities, configuration, installation, tailoring, and operational concepts.
- Strong experience with IBM SMP/E for software installation and maintenance.
- Experience with tools and products used to monitor and manage CICS TS region performance.
- Strong analytical and troubleshooting skills, with the ability to diagnose complex technical issues.
- Ability to work independently, take ownership of assignments, and manage multiple priorities under tight deadlines.
- Excellent written, verbal, and presentation skills for communicating with customers, project managers, and technical teams.
- Willingness to work an 8:00 AM–5:00 PM schedule, on-call rotations, overtime, and scheduled weekend work.
Responsibilities
- Provide technical support for CICS Transaction Server (CICS TS) and related OEM software products across enterprise z/OS environments.
- Fulfill customer service requests and resolve reported technical issues in a timely manner while maintaining high service standards.
- Install, configure, maintain, upgrade, and enhance CICS TS and applicable vendor software in accordance with established procedures and best practices.
- Support 24/7/365 operations, including on-call coverage, scheduled weekends, and overtime when required.
- Assist with customer migrations and transitions by identifying and resolving technical challenges without disrupting project timelines.
- Collaborate with project managers and functional teams to prepare customer environments for operating system upgrades and planned changes.
- Execute tasks associated with customer disaster recovery plans in coordination with disaster recovery teams.
- Implement vendor fixes, product corrections, and new functionality in accordance with IT service management and change-control procedures.
- Contribute to proactive maintenance and optimization activities that improve the stability, performance, and scalability of customer mainframe environments.
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