Sr. Partner Success Manager
New
J
JobgetherEducational Technology
Based in United StatesFull-TimeSenior
Salary84,900 - 127,400 USD per year
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Job Details
- Experience
- At least 3 years of relevant professional experience in higher education or educational technology. At least 2 years of direct client or account management experience.
- Required Skills
- Data AnalysisPresentation skillsAccount ManagementRelationship management
Requirements
- Bachelor’s degree.
- At least 3 years of relevant professional experience in higher education or educational technology.
- At least 2 years of direct client or account management experience.
- Strong strategic account management and relationship-building capabilities.
- Excellent verbal and written communication skills.
- Strong presentation and storytelling abilities.
- Ability to simplify complex information for executive and operational audiences.
- Strong analytical skills, including data assessment and trend identification.
- Strategic and consultative mindset.
- Exceptional organization and prioritization skills.
- Sound judgment and resilience when navigating ambiguity and escalations.
- Ability to work more than 40 hours per week when business needs require it.
Responsibilities
- Own the overall success, retention, and growth of a portfolio of large and complex university partnerships.
- Manage multiple high-priority partnerships, initiatives, and deliverables simultaneously while maintaining strong attention to detail and accountability.
- Develop a deep understanding of each institution’s strategic priorities, student populations, academic policies, organizational structures, and decision-making processes.
- Create and execute comprehensive account plans designed to strengthen relationships, improve partner outcomes, and drive sustainable growth.
- Analyze partner performance, qualitative and quantitative data, and market trends to identify opportunities and develop actionable strategies.
- Build trusted relationships with stakeholders across multiple levels and functional areas within partner institutions.
- Lead strategic partner meetings and business reviews, translating value propositions, learner outcomes, and strategic initiatives into compelling narratives.
- Collaborate closely with Sales, Marketing, Product, Legal, and Operations teams to deliver a coordinated partner experience.
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