Manager, Consulting Services
New
J
JobgetherConsulting Services
Based in the United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3–5 years
- Required Skills
- Project ManagementData AnalysisOperations ManagementResource PlanningChange ManagementSaaSWorkday
Requirements
- Bachelor’s degree.
- 3–5 years of experience in operations, consulting delivery, project management, or program management.
- Demonstrated ability to lead strategic operational initiatives while remaining comfortable with hands-on execution.
- Proven experience building, leading, coaching, and motivating high-performing teams.
- Strong analytical skills, including experience with performance reporting, dashboards, data analysis, and data visualization.
- Demonstrated ability to design scalable processes, delivery frameworks, and operational methodologies.
- Strong resource planning, risk management, performance tracking, and organizational skills.
- Excellent verbal and written communication skills with the ability to influence stakeholders.
- Experience driving process adoption, managing change, and supporting organizational transitions.
- Experience in a SaaS or enterprise services environment preferred.
- Current or prior Workday certification preferred.
- Knowledge of payroll, tax, and benefits processes a plus.
Responsibilities
- Lead the Consulting Services function by establishing structure, consistency, accountability, and effective delivery practices.
- Build and maintain a high-performing team culture through clear direction, coaching, mentoring, and performance management.
- Develop and continuously enhance delivery frameworks, onboarding playbooks, workflows, and scalable methodologies.
- Identify operational bottlenecks and lead initiatives that improve productivity, quality, scalability, and customer outcomes.
- Own tracking and reporting for key performance indicators, including utilization, delivery timelines, project health, and capacity.
- Partner with PMO and other teams to coordinate seamless delivery of complex projects.
- Manage resource allocation across projects, balancing team capacity, customer needs, and business priorities.
- Optimize project management platforms and operational tools while ensuring data accuracy and reliable forecasting.
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