- Lead and scale three Account Manager teams, spanning SMB, mid-market, and strategic segments.
- Own net revenue retention, expansion ARR, and renewal targets for the full portfolio.
- Build and execute rigorous forecasts providing pipeline visibility to the CRO and Finance.
- Standardize account planning, QBR/EBR processes, and renewal workflows across teams.
- Partner with cross-functional leadership in Sales, Customer Success, Product, and Engineering.
- Maintain executive-level relationships with strategic and at-risk accounts.
People ManagementAccount ManagementCRM+2 more