Content Operations Associate
New
J
JobgetherEducational Technology
Fully remote position available anywhere in the United States, with candidates required to live and work within the country.Full-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 0–2 years of experience in project management, operations management, content operations, or a related field.
- Required Skills
- Project ManagementOperations ManagementMicrosoft ExcelAnalytical SkillsProblem SolvingQuality Assurance
Requirements
- Bachelor’s degree required.
- 0–2 years of experience in project management, operations management, content operations, or a related field.
- Strong computer skills, with proficiency in Microsoft Excel or similar spreadsheet tools preferred.
- Excellent analytical and problem-solving abilities.
- Exceptional attention to detail and a commitment to accuracy.
- Strong organizational skills and the ability to prioritize tasks.
- Demonstrated ability to manage deadlines effectively in a structured, process-driven environment.
- Strong verbal and written communication skills.
- Ability to collaborate effectively with colleagues.
- Comfortable learning new systems, processes, and technology platforms.
- Ability to work independently.
- Willingness and ability to travel up to 10%, typically around 3–4 times per year.
Responsibilities
- Follow established process documentation and quality-control procedures to ensure assessment materials meet required standards.
- Learn and effectively use internal systems and tools to complete content operations and production tasks.
- Create and quality-check test forms and test configuration files with a high level of accuracy.
- Conduct detailed quality-control reviews of K–12 test materials and identify errors, inconsistencies, or potential issues.
- Investigate identified problems and contribute to practical solutions that maintain quality and production timelines.
- Monitor work completed by external vendors and help ensure deliverables meet established requirements and quality expectations.
- Organize and prioritize multiple tasks and projects while consistently meeting deadlines.
- Collaborate with colleagues and relevant stakeholders to coordinate work, resolve issues, and maintain smooth production workflows.
- Communicate progress, questions, and potential risks clearly through written and verbal channels.
- Support broader content operations activities as needed to ensure assessment materials are delivered accurately and on schedule.
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