Membership Sales Associate
New
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Sollis HealthConcierge Healthcare
The role is open to remote work in the following states only California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington and Wisconsin., Pacific Time (PT) working hours requiredFull-TimeEntry
SalaryBase Salary: $70,000-$80,000; On-Target Earnings (OTE): $110,000 - $120,000 at goal attainment
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Job Details
- Experience
- 2–3 years of experience
- Required Skills
- SalesforceCustomer serviceCRM
Requirements
- Bachelor’s degree required
- 2–3 years of experience in sales, customer-facing, hospitality, or service-oriented roles
- Quota carrying experience preferred
- Experience responding to inbound leads, working toward goals, or supporting a sales process preferred
- Familiarity with Salesforce or another CRM is a plus
- Comfort working a fixed weekly schedule (Tuesday–Saturday) that includes regular weekend and/or evening hours
- Ability to work Pacific Time working hours
- Strong written and verbal communication skills
- High attention to responsiveness and follow-through
- Natural empathy and customer-first mindset
- Strong organizational skills and ability to manage multiple conversations simultaneously
Responsibilities
- Serve as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and text
- Support efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective members
- Conduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ services
- Educate prospective members on Sollis’ care model, services, physician access, and membership benefits
- Guide qualified prospects through the enrollment process for appropriate membership offerings
- Collaborate with senior Membership Directors to support complex or high-touch member conversations as needed
- Maintain accurate and timely records of all outreach, follow-ups, and activity in Salesforce
- Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience for new members
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