Director, Operations Reporting & Analytics

New
M
Matter HealthHealthcare
This is a remote position for candidates based in Tennessee. Candidates must currently live in Tennessee or be willing to relocate before their start date.Full-TimeDirector
Salary not disclosed
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Job Details

Experience
Eight or more years of progressive experience in reporting, business intelligence, analytics, or a related function. Five or more years of direct people-leadership experience.
Required Skills
SQLBusiness IntelligenceMicrosoft Power BITableauData visualizationLooker

Requirements

  • Bachelor’s degree in data analytics, business, statistics, health informatics, or related field.
  • 8+ years of progressive experience in reporting, business intelligence, or analytics.
  • 5+ years of direct people-leadership experience.
  • Proven success building or scaling enterprise reporting capabilities in high-growth environments.
  • Strong hands-on experience with business intelligence and data-visualization tools (Power BI, Tableau, or Looker).
  • Advanced SQL skills and experience working with complex datasets.
  • Experience partnering with data engineering teams on data models, pipelines, and integrations.
  • Demonstrated ability to translate complex data into actionable insights for executive audiences.
  • Ability to balance recurring reporting requirements with ad-hoc analytical requests.
  • Knowledge of HIPAA and healthcare data-privacy standards.
  • Ability to travel up to 25% of the time for market and office support.

Responsibilities

  • Define strategy, standards, tooling, and governance for operational and clinical reporting across all markets.
  • Design and maintain dashboards and scorecards measuring market, provider, and enterprise performance.
  • Establish a single source of truth for enterprise KPI definitions, logic, and naming conventions.
  • Partner with Data Engineering and IT to define data-pipeline requirements and improve data quality.
  • Lead reporting readiness for new-market launches, including infrastructure and KPI setup.
  • Manage, coach, and develop analysts and reporting specialists to support organizational growth.
  • Drive continuous improvement in reporting accuracy, dashboard adoption, and user experience.
  • Ensure practices comply with HIPAA and healthcare data-privacy standards.
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