Director, Operations Reporting & Analytics
New
M
Matter HealthHealthcare
This is a remote position for candidates based in Tennessee. Candidates must currently live in Tennessee or be willing to relocate before their start date.Full-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 8+ years of progressive experience; 5+ years of direct people-leadership experience.
- Required Skills
- SQLBusiness IntelligenceMicrosoft Power BITableauData visualizationLookerData analytics
Requirements
- Bachelor’s degree in data analytics, business, statistics, health informatics, or a related field, or equivalent professional experience
- Eight or more years of progressive experience in reporting, business intelligence, analytics, or a related function
- Five or more years of direct people-leadership experience
- Demonstrated success building or scaling enterprise reporting and analytics capabilities within healthcare, multi-location services, or another high-growth operating environment
- Strong hands-on experience with business intelligence and data-visualization tools such as Power BI, Tableau, or Looker
- Advanced SQL skills and experience working with complex datasets
- Experience partnering with data engineering teams on data-pipeline requirements, data models, integrations, and reporting infrastructure
- Experience defining enterprise KPIs and establishing consistent metric logic, calculation methodologies, and reporting standards
- Experience developing operational dashboards, executive scorecards, and self-service reporting capabilities
- Ability to operate strategically while remaining closely involved in hands-on reporting and analytics work
- Knowledge of HIPAA, data privacy, and appropriate handling of healthcare information
Responsibilities
- Own the strategy, standards, tooling, and governance for operational and clinical reporting across all Matter Health markets
- Design, build, and maintain dashboards and scorecards that measure market, provider, Care Support, clinical, and enterprise performance
- Establish and maintain a single source of truth for enterprise KPI definitions, calculation methodologies, metric logic, and naming conventions
- Partner with Data Engineering and IT to define data-pipeline requirements, improve data quality, and develop scalable reporting and analytics solutions
- Translate operational, clinical, financial, and executive business questions into clear reporting requirements and actionable insights
- Own reporting readiness for new-market launches, including dashboards, data feeds, KPI definitions, and reporting infrastructure
- Build self-service reporting capabilities and train market and functional leaders to use data and reporting tools effectively
- Manage, coach, and develop analysts and reporting specialists while helping scale the team as the organization grows
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