Apply📍 United States
🧭 Full-Time
💸 120000 - 175000 USD per year
🔍 ERP for product companies
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field.
- 5+ years in technical support, IT consulting, or similar roles.
- Advanced certifications related to ERP systems and Salesforce.
- Experience in customer-facing roles with strong relationship management skills.
- Excellent verbal and written communication skills.
- Strong analytical and diagnostic skills.
- Become an expert in Rootstock's Architecture.
- Provide a direct relationship with senior technical resources to resolve complex issues.
- Relay technical feedback to product development teams.
- Collect and translate customer business requirements.
- Assist with system configuration, escalation management, and risk mitigation.
- Monitor system performance and build long-term customer relationships.
SalesforceProduct DevelopmentResource PlanningCommunication SkillsCollaborationProblem Solving
Posted 2024-11-07
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